Revolutionize Your Business Phone System with Pay per Minute Phone Software: The Affordable Solution You Need
There are many factors behind the success of any business: a realistic vision, intense dedication, a committed team, and the right tools for the job. One of the most important tools we virtually cannot do without nowadays is talking on the phone. The importance of business communications is something that most people take lightly. But it is as essential as any other major success factor. Some people use a landline, others use a cell phone. Some other businesses use VoIP and very few use a pay per minute phone software.
Choosing the right mean of communication and then choosing the best provider
Don’t think you’re in the clear if you already have a provider. Because the probable case is that you’re being overcharged and you don’t even realize it.
Let’s first begin by defining exactly what VoIP is.
From Physical Wires to the Internet
VoIP, or voice over internet protocol, is the ability to make calls using the internet. Back in the day, for a call to go through and get connected to the recipient, a lot of work was involved. From picking up the phone to dial the number. To routing the call from the physical wires connected between your telephone and the local phone exchange. To reaching the recipient through a complex network of cables and switches.
But then the internet came. It opened the gate to a stream of innovative technologies, one of the most prominent being VoIP.
VoIP needs two simple things, an internet connection, and a VoIP provider. When the user makes a call through a VoIP system. The VoIP call is transmitted through the internet. The voice is converted into data packets, and transmitted to the recipient’s device. The data packets are then reassembled on the recipient’s end and converted back to voice.
VoIP is faster, more clear, and offers a ton of sophisticated features that the traditional landline simply can’t. Most importantly, VoIP is more cost-effective.
Save Big on Business Communication Costs: How Switching to Pay per Minute Phone Software Can Help
But how exactly does a pay per minute phone software save costs? Let’s divide them into chunks.
Long Distance Calls
Switching to pay per minute software offers a major benefit - all calls are made via the Internet. So all the calls are treated as Internet traffic; it doesn’t matter where you are or where the recipient is. As for landlines, costs are involved if you want to reach another city or country. Making your VoIP phone bill at the end of the month considerably less than your landlines’.
Hardware & Physical Infrastructure
The cost of setting up a physical phone system is far greater than that of VoIP. To install a physical phone, businesses need to invest in PBX equipment. Which is a system that handles routing and switching calls between the office location and the telephone network. Enabling you to make calls.
On the other hand, installing VoIP is much easier. You have the option of having physical phones where you can easily connect them to the internet and to your VoIP provider. The VoIP company usually handles that for you. Or you have the option to have a soft VoIP on your computer and an app on your phone. Which could literally take minutes to set up.
For instance, suppose you own a business with 10 employees and you are considering upgrading your phone system. The traditional landline will cost thousands of dollars to buy 10 physical phones and set up the PBX equipment. Not to mention the cost of installation and maintenance.
Whereas with VoIP, you can easily set up softphones on the desktops of the employees and get the system up and running the same day for little to no cost.
At Tonet, we offer you this service completely for free. We will even come to your office to give you a free demonstration of our VoIP system. And how it works, and then set you up with our system.
Unlock the Power of Pay per Minute Phone Software: Features and Benefits for Business Communication
Aside from all the money that you’re going to save if you use VoIP as opposed to a landline. The features of VoIP don’t even come close to those of the traditional phone system, let’s explore a few of them:
The auto-attendant is the automated voice that picks up the phone when a client calls. It seamlessly organizes the different destinations in your company and correctly re-directs the call to the relevant party. It saves you the hassle of having the secretary re-direct each call, and it’s more convenient for the client.
Call Forwarding & Call Queuing
Call forwarding is a very useful feature that can be utilized in a number of ways. If one member of a certain team, let’s say your customer service team, is not available or is already on a call. Call forwarding will automatically forward the call to the next available representative. Making the client wait less for assistance. If all your representatives are busy, then the call queuing feature kicks in. It will enable the client to stand in a virtual queue until one of the representatives is available to take the call.
By easily monitoring the performance of your team through listening to their calls with clients. You’ll be able to detect and correct common mistakes and train your team to be better on the phone. You can also relisten to important calls to get some information that you might have missed.
Set up an Automated Message on Holidays
If you’re going away this holiday, it will be more convenient and presentable to leave a message saying so. With VoIP, you will be able to record a message that the business will be closed during a certain date.
VoIP Provider Showdown: Comparing the Top Options for Your Business
Now that we've established that VoIP is the better option of the two, let’s discuss the main factors upon which you should base your decision to pick your VoIP provider:
Determine the main features that you need in your business, to be able to communicate effectively, and keep in mind that some features are only available in higher plans with certain providers, like call recording.
2.) Call Quality
Before you make the decision to sign up with a provider, make sure that you try it out by making a call. Check the call quality and make sure that there are no delays or echoes and that the continuity of the call is uninterrupted.
3.) Customer Support
VoIP providers will need to offer you support, so always ensure that someone is available on the other end to help you if you ever get stuck. Keep in mind that large corporations tend to be weaker at this point because they have millions of clients and it will be very hard to keep up with everyone.
Clearly the most important factor, and quite often the deciding one in many cases. Below is the comparison between different providers:
RingCentral offers various plans starting at $30 USD per month. Features include unlimited calls and SMS, auto-attendant, and audio conferencing.
8x8 offers multiple plans starting at $28 USD per month. Features include unlimited calls, unlimited users, and audio conferencing.
Nextiva offers plans starting from $26 up to $40 USD per month. Features include unlimited calls, voicemail, and toll-free numbers.
Tonet doesn’t have set plans. That’s why it’s the ideal pay per minute phone software option for small businesses because Tonet doesn’t charge you a huge fixed amount for unlimited calls; it only charges you for what you use. With its pay-as-you-go model, Tonet is the best pay per minute phone software choice for businesses that use the phone at a low-to-medium capacity, which, at the end of the day, could save your business tons of money.
Features include an auto-attendant, call recording, call queueing, sharing a single phone number, buying an unlimited number of numbers, and much more.
Switching to pay per minute phone software is the smart option for your business. Moreover, you will be able to save thousands of dollars. Additionally, you will enjoy the convenience and effectiveness edge that VoIP has over traditional phones. Although choosing your pay per minute phone software provider might seem like a difficult decision to make, if you determine what features your business needs, and estimate the budget for them, it will prove to be very easy.
If you are a small business in the USA, and your phone usage is low to moderate, Tonet might be the best pay per minute phone software option for you. You will definitely pay much less than you would with the big players, and you will get more features with Tonet, features that you will have to subscribe to plans for $40 to $50 a month to get with the big companies. Tonet offers you the chance to try the system completely for free to make sure that you’re satisfied with it before you pay anything.